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Ella + Zafran will happily exchange or credit an unworn, unwashed and unaltered item with the tags and packaging intact. The items must be returned within 7 days of purchase. Please email Ella + Zafran prior to return to discuss the return and if necessary we can then hold the correct size awaiting the return. 

Postage costs will be charged for the exchange item to be sent as per Australia Post costs.

Please note we do not offer REFUNDS unless the item is faulty. If you do receive a faulty item you must advise us within 5 days.

Please return to Ella + Zafran, Shop 4, The Centre, Liverpool Street, Port Lincoln, South Australia 5606

If you have any questions please don’t hesitate to contact us.​​

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